WooCommerce Plugin

LC Refund Requests
WooCommerce Plugin

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1
Rating
1.11 .0
Power Elite
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Manage refunds requests like a pro!

LC Refund Requests has been developed to grant you and your customers the most natural and professional way to manage this crucial part of your e-commerce.

Straight to the point, to give you a valuable tool on which to base your business: easy to be used by customers and shop managers.

Initially developed in 2024 to guarantee a perfect workflow for the LCweb shop, this plugin contains all the LCweb expertise in managing thousands of customers since 2012!

Seamless integration on any website

The plugin operates directly in the WooCommerce order page and using WooCommerce elements: in most cases you won’t even have to worry about the styling part.

Also for the setup, the only required step is to define your refund reasons.
No need to insert modules or shortcodes. A real plug & play module saving you time!

Customers can ask for a partial or full refund directly in the order page, selecting the request subject and the involved items.

Chat-like interface

Requests are managed and displayed as a real chat between customers and shop managers, giving your shop a real premium and professional look.

It’s also ready for teams: in case you have multiple managers, is indeed possible to display the reply author’s nicename. Always know who and when posted an answer.

Painless management

A dedicated admin page lists the requests, allowing a quick overview over them. Reaching the order page will be possible to leave a simple reply or also approve/refuse the request.

Upon approval, the plugin will automatically fill the WooCommerce refund form: only takes a click to complete the process!

Never miss a pending request: unobtrusive warnings will be shown in both WordPress admin menu and topbar. And obviously through the e-mail notification!

E-mail Notifications

While totally optional, a true professional shop cannot miss this feature: inform customers and managers about refund requests status.

Is possible to inform admins about new refund requests or customer replies or also notify the customer whenever its request has been answered!

Each e-mail is fully customizable with special text placeholders and a true e-mail test.

Tailored on your needs

Decide which products can be refunded and the refund conditions:


The fine tune is up to you: globally or for every single product!
There are also few easy styling options, for the ones really want a perfect match with their beautiful websites!

The LCweb Guarantee

100% Multilanguage

The plugin is completely translatable: both on frontend and admin sides.

Tested to work seamlessly with WPML and Polylang. Plus, frontend elements have already been translated in several languages!

Automated Updates

To use premium plugins often means having to update them manually, losing time and teaching customers additional procedures.

Forget it. You can now update LCweb plugins directly from WordPress!

Awesome and Fast Support​

Featuring thousands of solved tickets in more than a decade, LCweb is famous for its efficient support.

Each ticket normally get answered in 12 hours, 7 days a week, talking directly with the developer

More than a simple plugin

Purchasing this plugin you make a true investment. Born years ago, has rock-solid background and has been tested on thousands of websites!

It gets constantly developed with new features and using best web solutions! Taking advantage of the continuous support flow, bugs get fastly fixed with highest priority.

LCweb develops state-of-the art premium WordPress plugins since 2011 and is totally focused on customers satisfaction, every day of the week!

A true investment
for the future
Regular updates and
instant bug fixes
Daily used by
thousands
SINGLE-SITE
LICENSE

$44 year

Save

7%

MULTI-SITE
LICENSE

$44 year

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  • websites
Want to take a 7-days test drive?

Features list

  • Truly plug & play: install, define your refund reasons and you are virtually done
  • Seamless integration in WooCommerce view/edit order pages. Self-adapting to your theme's style
  • Full or partial refunds: let the customer choose exactly which product (and how many products) to ask the refund for
  • Define refundable elements:
    • restrict by order's maximum age
    • avoid refunds for discounted products
    • allow one/multiple refund requests per order
    • (product-specific) set single products as not refundable
    • (product-specific) define maximum order's age for single products
    • (product-specific) prevent refunds for renewal orders (require WooCommerce Subscriptions plugin)
  • Painless management for admins
    • dedicated requests list page, where to filter them by date and status
    • Pending requests warnings on both side menu and WordPress topbar
    • Ability to simply reply or also approve/refuse the refund request
    • Direct approval to refund: automatic refund form filling for approved requests, letting you choose which way to proceed. Only with one click
    • Simple text editor, to quickly format reply text and add links (NB: there's also an auto-linking system!)
  • E-mail notifications:
    • Inform shop managers whenever a new refund request is created
    • Inform the customer when a shop manager replied to his request
    • Inform shop managers when the customer replied to an opened request
    • Fully customizable e-mail texts with special placeholders (eg. refund/reply text, involved products, direct link)
    • E-mail test system: remember visual previews will never look as a true inbox!
  • Chat-like interface: each request is displayed as a chat between managers and the customer, giving a modern and professional touch to your shop
  • Built for teams: define how shop manager replies are displayed (generic "STAFF", user nicename or a custom text). Always have a reference on who replies
  • Refund disclaimer: optionally require the customer to accept a fully customizable disclaimer in order to open a request
  • Styling settings: customize the look & feel to fully match your website's theme

Let's get in touch!