Technical Support
LCweb became famous for its efficient technical support service, daily performed 2012.
Normally you get an answer in maximum 12/15 hours.
You will never have to deal with bots or underqualified agents. Each ticket is directly managed by the developer.
First of all
How to get support?
- Owning an LCweb Shop license, simply click on the “open a ticket” button in your dashboard. Otherwise, go to LCweb’s support site and register
- Be descriptive but concise
- Remember to always paste a link to the issue (where available)
- Attaching screenshots often helps to solve problems faster
- Keep in mind that support doesn’t mean customization.
However if you need a tiny job (about 5 mins) I will be glad to help you
Need more?
LCweb plugins are famous to be super customizable.
However sometimes you might need to turn them in your tailored solution.
Feel free to ask for a quotation
Enjoyed the service?
LCweb always tries to do its best to have happy customers.
Often also doing extras, that aren’t included in the tiny price you pay to be supported. 7 ways a week.